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Request Assistance in Advance

Make your journey as smooth as possible by filling out our assistance form below. We recommend booking at least 3 days ahead so we can ensure all your accessibility needs are met.

For immediate help at the station, contact a team member or use a Help Point to speak directly with us.

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Accessibility Features

Tactile Paving

Lifts

Hearing loops

Help points

FAQs

We have highlighted in blue our recommended accessibility route from Luton Airport Parkway Station to the Airport, please review these on our maps page.

To get your free DART ticket, start by registering for a concession account at lutondart.com/concessions/disability-badge-holders/. Please allow up to 3 working days for your account to be approved. Once approved, you can claim your free DART ticket directly on the website.