Opening Hours
Peak: 06.00 – 09.30 and 14.00 – 18.00
Off-Peak is all other times.
Super-Off-Peak: 22.00 - 04.00
At Peak times, DART shuttles run up to every 4 minutes.
At Off-Peak times, DART shuttles run up to every 7 minutes.
At Super-Off-Peak times, there are 4-6 departures per hour depending on demand.
Please note the schedules can vary depending on demand as we monitor the number of customers very closely so we can best adapt the service to minimise waiting times at both stations.
Even during disruptions to National Rail services, like strikes, we ensure that our Luton DART service remains in operation. This means that our Luton DART Parkway and Central Terminal stations are always open, 24/7, regardless of the status of the Luton Airport Parkway station.
If Luton Airport Parkway is closed, kindly organise your drop-offs and pick-ups at the DART entrance on Kimpton Road, LU2 0NB.
No, there will be no Luton DART services on December 25th and 26th. This is because National Rail train services do not operate on these dates.
The Rise & Go coffee shop is open every day from 7am -7pm.
Tickets
You can buy a DART only ticket via lutondart.com, this website will issue you a digital ticket.
You will need to scan the barcode of this digital ticket at the ticket barriers of Luton DART Parkway station, in order to ride the DART.
If you buy a rail ticket to or from Luton Airport via a train operator (Thameslink or Luton Airport Express) you can use your printed ticket or digital ticket via the ticket barriers in Luton DART Parkway station to ride the DART.
Adult: £4.90
Child: £2.45 (aged 5-15 years old)
Children under 5: Free
Children under 5: Free
Children aged 5-15: £2.45
These prices apply when tickets are purchased through our website.
Please note: Prices may differ if bought from train operators, ticket machines, or via contactless at the barriers.
Please be aware, you can buy a Luton DART ticket as part of a standard rail ticket via any of these train operator websites below. To do so, simply select your destination as Luton Airport.
For example, you can buy a ticket from Kettering to Luton Airport – and this will include the DART in the journey to the airport.
We do not provide discounted tickets. We do however, provide concessionary fares to specific users, for example persons with a registered disability badge.
Please note all tickets that are purchased on the Luton DART website and through the station QR codes are non-refundable.
For tickets purchased alongside your train ticket please contact your respective rail operator.
Yes, if you have bought a ticket for a specific date and your flight is delayed after midnight of that day, you will still be able to use your ticket until 03:30am of the following day.
Payment
We do not accept Oyster card payments within the Luton DART stations.
Concessions
From the point of application, it can take up to 72 hours for it to be approved.
A general concession account allows you to order 4 tickets per day, so yes you can get a ticket for your carer. Please note a return ticket is classed as 2 tickets.
You can order up to 4 single tickets or 2 return tickets per day.
No, you will need to register for a concession account here and order a ticket through www.lutondart.com.
The half-price concession account is for Luton residents residing in the Luton Borough Council area only.
A file is an electronic copy of your proof of identity such as a digital photograph of your Bus Pass or Disability Badge.
Accessibility
We recommend passengers’ book their accessibility service via their chosen airline / rail operator, this notification will be passed to the Luton DART team to assist your handover between London Luton Airport and Luton Airport Parkway station.
For London Luton Airport Accessibility
For Thameslink Railway Accessibility
For East Midlands Railway Accessibility
If you would like assistance only at the DART station, you can send your request to the team here.
If you are a holder of a companion pass to accompany a disabled person to travel, you can register for a concessions account the same as the disabled pass holder. Once you both have an account you can order a ticket each to travel for free. Please note you should have your pass with you when travelling. You can apply for a concessions account by clicking here.
Luton DART Parkway Station and Central Terminal Station are both staffed 24/7. Staff assistance and accessibility support is available at all times.
We have highlighted in blue our recommended accessibility route from Luton Airport Parkway Station to the Airport, please review these on our maps page.
There are information screens and audio announcements throughout the stations that relay rail and airline information.
If passengers have further enquiries, they can ask a member of staff or they can connect with the Luton DART team via a help point.
We have highlighted the seating areas across the DART network on our maps page.
Yes, there is an animal relief area at the Kimpton Road entrance of Luton DART Parkway Station. For more guidance on location, visit our maps page.
Lost Property
If you lose any property on the Luton DART network, please visit our lost property page to complete a lost property form.
Feedback & Complaints
If you would like to give us any feedback about the service you have received on the Luton DART network, please head to our feedback page here.
Taxi Rank
01582 353158
We accept local taxis (hackney carriages registered in Luton) at our rank. Currently there are over 160 of these in operation.
To keep our passengers and staff safe and secure, we only accept pre-authorised vehicles, including local taxis (hackney carriages registered in Luton).
Please instruct your private hire vehicle, Uber or other ride-hailing service to drop at our Kimpton Road drop-off (Postcode: LU20HB).
If you wish to use your personal vehicle to drop-off or pick-up friends or family using the mainline trains, please use the car park at Luton Airport Parkway Station.
If you wish to use your personal vehicle to drop-off or pick-up friends or family using the Airport, please use our Kimpton Road drop-off (Postcode: LU20HB).
Please note that only local taxis (Hackney Carriages registered in Luton) will have access to the Luton DART taxi rank, and if you are in a taxi from further afield it may not be accepted into the rank.
In this instance, please instruct your taxi to drop at our Kimpton Road drop-off (Postcode: LU20HB).
If you are not using the DART, but are using mainline rail services you can get dropped at either: the Luton Airport Parkway taxi rank or our Kimpton Road drop-off (Postcode: LU20HB).
If your train departs from Luton Airport Parkway Platform 1 (Thameslink service bound for London) we would recommend using our Kimpton Road drop-off for your convenience.
The Luton DART taxi rank sits outside of the airport campus and therefore is not subject to any surcharges.
Please note that if you wish to ride on the DART you will still need to purchase a ticket.
Our taxi rank is operational 24/7 except for specific dates which will be published ahead of time on our website and social media channels. For example if there are no Luton DART services on December 25th and 26th, the Luton DART taxi rank will be closed.
We aim to provide a seamless end-to-end journey for all passengers, including those with accessibility needs.
A step-free entrance to Luton DART Parkway station provides access directly to the Luton DART taxi rank.
All Hackney Carriages serving the Luton areas are wheelchair accessible and contain hearing loop and intercom infrastructure.
If you would like accessibility support, including help with your luggage, please speak to our staff who can provide assistance.
Taxis are available on a first come first serve basis, however during peak periods there may be a queue to ensure taxis are allocated in a fair and timely manner.
Getting Around the Stations
Yes, you can cross stations if you have a valid DART ticket or National Rail ticket. Simply show your ticket to the staff at the ticket barriers for access.
Yes, as long as you have a valid DART ticket, staff at Luton Airport Parkway station will allow you to cross between the stations.
No, DART QR code tickets purchased from our website cannot be scanned at the ticket barriers at Luton Airport Parkway station, as these barriers only accept National Rail train tickets.
With that said, you can show your DART ticket to a team member at the barriers, as they will give you access to traverse the station to reach the DART on the other side.
To access the Luton DART station, head directly from Platform 1 at Luton Airport Parkway and follow the signs to the gold DART station. Make sure to scan your train ticket at the first ticket barrier upon entering the DART station.
Receipts
Yes, your e-ticket, sent as a confirmation email, serves as your receipt.
Contactless transactions at our stations and Luton Airport Parkway station are processed by Transport for London. You can request a receipt or view your journey history by visiting TfL’s website.
Refunds
Ticket machines at the DART stations and Luton Airport Parkway station are managed by Thameslink. For assistance, please use their Online Refund Form.